Information about cookies and data protection
Declaration regarding the information obligation
The protection of your personal data is of special concern to us. We thus process your data exclusively on basis of the legal requirements (GDPR, TKG (Telecommunications Act) 2003). In this data protection information we inform you of the most important aspects of data processing as part of using our website.
Personal data, which you state on our website, such as first name, last name, email address or other, additional personal information will only be used for the respective purpose, safely stored and not forwarded to third parties (exception: transfer of credit card details to the respective bank institutes/payment provider for the purpose of charging the booked price, to the respective transport companies for the purpose of sending you your goods as well as to the respective tax consultant for the purpose of fulfilling our tax-based responsibilities. In case of a contract agreement we will store all data concerning the contract details until our tax-based responsibility of storing this contract (7 years) expires. Your data such as name, address, purchased goods or services and date of purchase will be stored until the time of product liability expires (10 years). Data processing will be done on the basis of legal guidelines of the § 96 / 3 TKG as well as the Art 6 / 1 lit a (agreement) and/or lit b (needed for contract fulfillment) of the data procession guidelines. The provider automatically collects and secures information on the webserver such as uses browser, operating system, referral site, IP-address, time of access, etc. This data cannot be assigned to a specific person without checks of additional data sources. We will also not process this data as long as no unrightful usage of our website occurs.
Contact with us
When you contact us on the website using a form or by email, the data you provide will be stored with us for the purpose of processing the enquiry and for the event of any follow-up questions. We do not pass these data on to third parties without your consent.
Our website uses so-called cookies. These are small text files which are stored on your end device with the help of your browser. They do not cause any damage.
If you do not want this, you can set your browser so that it informs you of the setting of cookies and lets you permit this only in individual cases.
When deactivating cookies, the functionality of our website may be limited.
Our website uses the features of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. In addition, cookies are used which allow us to analyse the use of the website by your users. The information generated through this will be transmitted to the provider's server and stored there.
You can prevent this by setting your browser so that no cookies are stored.
We have activated the IP anonymization feature on this website. By doing this, Google will truncate your IP address within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area before transmission to the USA. Only in exceptional cases will the IP address be transmitted to a server of Google in the USA and truncated there. On behalf of the operator of this website, Google will use this information for evaluating your usage of the website, for compiling reports about the website activities and for providing further services in connection with website usage and Internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be combined with other data by Google.
You may refuse to store cookies by selecting the appropriate settings in your browser software; however, we would point out that, in this case, you may not be able to use all functions of this website to their full extent. In addition, you can prevent Google from collecting and processing data generated by the cookie about your usage of the website (incl. your IP address), using the following link and downloading the available browser plugin and installing it: https://tools.google.com/dlpage/gaoptout?hl=en
Demographic characteristics with Google Analytics
This website uses the feature "demographic characteristics by" Google Analytics. This allows reports to be compiled which contain statements on age, gender and interests of the page visitors. These data come from interest-based advertising by Google as well as from visitor data from third-party suppliers. These data cannot be associated with any specific person. You can turn off this feature at any time in the advertising settings in your Google account or generally prohibit the collection of your data by Google Analytics as set out in the section "Objection against data collection".
You have the option to subscribe to our newsletter through our website. For this we will need your email address, first name, surname and your declaration of consent for receiving the newsletter.
In order to provide you with targeted information, we also collect and process information provided voluntarily with regard to fields of interests, address, date of birth and additional fields if applicable.
As soon as you have completed subscription to the newsletter, we will send you a confirmation email with a link for confirming the subscription. You can cancel the subscription to the newsletter at any time, please fill out the following form to this end: Unsubscribe to newsletter
We will immediately delete your data related to the newsletter subscription.
We incorporate maps from the “Google Maps” service, provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Details processed include user IP addresses and location details, however these are not compiled without consent (generally as part of the settings in your mobile device). The data can be processed in the USA. Data protection statement: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.
Our website uses plug-ins from the Google-owned site YouTube. The operator of the site is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit a page of this website that is equipped with a YouTube plug-in, a connection to YouTube’s servers is created, which will inform the YouTube server which of our web pages you have visited. If you are logged in to your YouTube account, YouTube will be able to update your personal profile with details of your surfing behaviour. You can prevent this by logging out of your YouTube account. For more information on the handling of user data, see YouTube’s data protection declaration at https://www.google.de/intl/en/policies/privacy/
Online Booking Service
If you undertake a reservation on our website www.spa-alpenrose.at, you can do so with the help of our online booking software, the “Webbox”, provided by the company Interalp Touristik GmbH. All personal information which you provide during the booking process (such as first name, last name, address, email address, specific personal information concerning your reservation, etc) will be transferred securely. This data will only be used and stored to process your reservation. The software provider Interalp Touristik obliges to handle your personal data with care and in accordance to the data protection regulations.
You have the principal rights for disclosure, correction, deletion, restriction, data portability, withdrawal and objection. If you think that the processing of your data is in breach of the data protection law or that your data protection rights have otherwise been violated, you can file a complaint with the regulating authority. In Austria, this is the Data Protection Authority.
You can reach us on the following contact details:
Karl Mäser Hotel Alpenrose GmbH & CoKG
+43 5556 72655-0